Privacy Policy

ControlAI customer privacy notice

Registered name: Secure Future Research Ltd (doing business as ControlAI)

We are the controller of your personal data. For more information on controllers and their responsibilities please see the ICO guidance on data protection principles, definitions, and key terms.

This privacy notice tells you what to expect us to do with your personal information.

Our Contact Details

E-mail: hello@controlai.com

What information we collect, use, and why

We collect or use the following personal information for service updates or marketing purposes:

  • Names and contact details

  • Website and app user journey information

  • Records of consent, where appropriate

We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature:

  • Political opinions

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent. We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests. We are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • We process contact details and basic engagement data about our supporters (for example, name, email address, country/constituency, which actions you’ve taken on our site) to send service updates (e.g., changes to our tools, platform availability, or policy resources) and campaign updates/marketing (e.g., new calls-to-action, events, petitions, newsletters, and progress of our advocacy). We consider this processing necessary to operate an effective public-interest advocacy campaign against superintelligent AI risks, to mobilise supporters, and to measure which activities are impactful (for example, routing messages to the correct lawmakers). These activities are core to how ControlAI pursues its aims. 

    • Benefits. Sending concise, relevant updates helps: 

      • inform supporters about time-sensitive opportunities to contact decision-makers; 

      • coordinate collective action efficiently; 

      • keep you informed about changes to our services and materials; 

      • ensure accountability by reporting impact back to supporters. 

        This communications loop is proportionate and aligned with your reasonable expectations when you sign up to get updates or use our advocacy tools. 

    • Why is this a legitimate interest? UK-GDPR recognises that direct marketing can be a legitimate interest when balanced against individuals’ rights, and the ICO notes legitimate interests are often appropriate where the impact is low and people would reasonably expect such use. 

    • Minimisation and safeguards to balance your rights. We collect the minimum data needed for updates (primarily contact details and coarse location/constituency where relevant to an action). We do not sell personal data, and we limit sharing to essential processors (e.g., email or advocacy delivery platforms) under contract. You can opt out of marketing at any time using unsubscribe links, and object to legitimate-interest processing; we maintain suppression lists to respect your choices. 

    • We apply appropriate security, retention limits, and impact assessments where appropriate. Given these safeguards, we believe our benefits outweigh the limited privacy risks and that our processing for service updates and campaign marketing does not unduly impact your rights and freedoms.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where do we get personal information from

Directly from you

How long we keep information

We will keep your information until such a time as you withdraw your consent or your engagement with our advocacy work lapses significantly. 

Who we share information with

Data processors

Who are these data processors?

  • UK-based mail service provider (printing, packaging, and mailing)

This data processor does the following activities for us: 

  • Prints, packages and mails letters composed by our supporters through our mailing tools.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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